Terms of Service
Effective date: June 1, 2026
Welcome to Caremony. These Terms of Service explain the rules for using Caremony's website, app, and related services.
By using Caremony, you agree to these Terms. If you do not agree, do not use Caremony.
1. What Caremony does
Caremony is a private care binder and family coordination hub for families caring for an aging parent or loved one.
Caremony helps users organize:
- Tasks
- Appointments
- Medication list entries
- Documents
- Family updates
- Notes
- Responsibilities
- Care-related information
Caremony is designed to help families stay organized and communicate more clearly.
2. What Caremony does not do
Caremony is not a medical provider.
Caremony does not:
- Diagnose medical conditions
- Treat medical conditions
- Prescribe medication
- Recommend treatment
- Provide medical advice
- Replace doctors, pharmacists, nurses, care managers, attorneys, or financial professionals
- Contact emergency services
- Guarantee that care tasks, appointments, medication information, or documents are complete or accurate
Information in Caremony is for organization and coordination only.
Always talk to a qualified medical professional before making medical decisions.
In an emergency, call 911 or your local emergency number.
3. Eligibility
You must be at least 18 years old to use Caremony.
By using Caremony, you confirm that you are at least 18 and have the authority to agree to these Terms.
4. Your account
You are responsible for your account and any activity that happens through it.
You agree to:
- Provide accurate account information
- Keep your login method secure
- Notify us if you believe your account has been accessed without permission
- Use Caremony only for lawful purposes
You may not share your account credentials with others. Instead, invite them to the appropriate care hub role.
5. Care hubs and family sharing
Caremony allows you to create or join a care hub and invite family members, helpers, or paid caregivers.
You are responsible for:
- Choosing who to invite
- Assigning appropriate roles and permissions
- Making sure invited users are allowed to access the information you share
- Removing access when someone should no longer have it
- Reviewing information before relying on it
People you invite may be able to view, add, edit, or comment on information depending on their role.
Only invite people you trust.
6. User content
You may upload, enter, or share information through Caremony, including documents, notes, tasks, appointments, medication list entries, family updates, and other care-related information.
You keep ownership of your content.
You give Caremony permission to store, process, display, and transmit your content only as needed to provide and improve the service, support your account, maintain security, and comply with legal obligations.
You are responsible for the content you add to Caremony.
You agree not to upload or share content that:
- You do not have the right to upload or share
- Violates another person's privacy or rights
- Is unlawful, harmful, abusive, or fraudulent
- Contains malware or harmful code
- Interferes with the operation or security of Caremony
7. Medication information
Caremony may allow users to organize medication list entries.
Medication information in Caremony is for organization only.
Caremony does not verify medication accuracy, check drug interactions, recommend medications, recommend dose changes, or provide pharmacy or medical advice.
Always review medication information with a qualified doctor, pharmacist, or other licensed healthcare professional before making changes.
8. AI-assisted features
Caremony may include AI-assisted features that summarize uploaded documents, extract suggested tasks, identify possible follow-up dates, clean up notes, or generate family-friendly summaries.
AI outputs may be incomplete, inaccurate, or misinterpret information.
AI suggestions are for organization only and are not medical, legal, financial, or professional advice.
You are responsible for reviewing, editing, approving, or dismissing AI suggestions.
Nothing generated by AI should be treated as final unless you review and approve it.
Do not rely on AI output to make medical decisions.
9. Documents and storage
Caremony may allow you to upload and store documents.
You are responsible for:
- Making sure you have the right to upload documents
- Reviewing documents for accuracy
- Managing who can access documents
- Keeping your own backup copies of important files
Caremony is not a legal records custodian, medical records provider, or permanent archive.
We work to keep documents available, but we do not guarantee uninterrupted access or permanent storage.
10. Subscriptions and billing
Caremony may offer free and paid plans.
If you subscribe to a paid plan, you agree to pay all applicable fees and taxes.
Subscription fees, billing cycles, included features, and renewal terms will be shown at checkout.
Unless stated otherwise at checkout:
- Subscriptions renew automatically
- You may cancel before the next renewal date
- Cancellation stops future billing but does not automatically refund past charges
- Your access to paid features may continue until the end of the current billing period
Payments are processed by our payment provider. We do not store full credit card numbers on our servers.
11. Free trials and promotions
Caremony may offer free trials, discounts, or promotions.
Trial and promotional terms may vary. We may modify or end promotions at any time unless prohibited by law.
If a free trial requires payment information, your subscription may begin automatically at the end of the trial unless you cancel before the trial ends.
12. Acceptable use
You agree not to:
- Use Caremony for unlawful purposes
- Access or attempt to access another user's account without permission
- Interfere with Caremony's security or operation
- Upload malware or harmful code
- Scrape, copy, or misuse Caremony content or systems
- Reverse engineer or attempt to extract source code except where allowed by law
- Use Caremony to harass, abuse, or harm others
- Misrepresent your identity or authority
- Use Caremony in a way that creates excessive load or security risk
13. Privacy
Your use of Caremony is also governed by our Privacy Policy.
Please review the Privacy Policy to understand how we collect, use, and protect information.
14. Service changes
Caremony is an evolving product. We may add, change, limit, or remove features at any time.
We may also suspend or discontinue parts of the service.
We will try to provide reasonable notice when changes materially affect paid users, but we cannot guarantee that every feature will remain available forever.
15. Account suspension or termination
We may suspend or terminate access to Caremony if we believe:
- You violated these Terms
- Your use creates legal, security, privacy, or operational risk
- Your account is being used fraudulently or unlawfully
- We are required to do so by law
You may stop using Caremony at any time.
You may request account deletion by contacting:
16. Disclaimers
Caremony is provided "as is" and "as available."
To the fullest extent allowed by law, we disclaim warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not guarantee that:
- Caremony will be uninterrupted or error-free
- Information in Caremony will always be accurate, complete, or up to date
- AI-assisted outputs will be accurate or complete
- Documents or data will never be lost
- Caremony will meet every caregiving need
17. Limitation of liability
To the fullest extent allowed by law, Caremony and its owners, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, loss of goodwill, or other intangible losses.
To the fullest extent allowed by law, Caremony's total liability for any claim related to the service will not exceed the amount you paid to Caremony in the 12 months before the claim, or $100 if you have not paid Caremony.
Some jurisdictions do not allow certain limitations of liability, so some of these limits may not apply to you.
18. Indemnification
You agree to defend, indemnify, and hold harmless Caremony and its owners, employees, contractors, service providers, and affiliates from claims, damages, losses, liabilities, costs, and expenses arising from:
- Your use of Caremony
- Your content
- Your violation of these Terms
- Your violation of another person's rights
- Your sharing of information with invited users
19. Governing law
These Terms are governed by the laws of the State of Pennsylvania, without regard to conflict of law principles.
Any disputes will be handled in the courts located in Lancaster County, Pennsylvania, unless applicable law requires otherwise.
20. Changes to these Terms
We may update these Terms from time to time.
If we make material changes, we will take reasonable steps to notify you, such as posting the updated Terms in the app or sending an email.
The updated Terms will be effective when posted unless stated otherwise.
Your continued use of Caremony after the updated Terms become effective means you accept the updated Terms.
21. Contact us
If you have questions about these Terms, contact us at: