Privacy Policy
Effective date: June 1, 2026
Caremony is built to help families organize and coordinate care for an aging parent or loved one. We know this information can be personal and sensitive. This Privacy Policy explains what we collect, how we use it, and the choices you have.
This policy applies to Caremony's website, app, and related services.
1. Who we are
Caremony is operated by Fulginiti Enterprises LLC.
If you have questions about this Privacy Policy, you can contact us at:
2. Information we collect
We collect information you provide directly to Caremony, including:
- Account information, such as your name, email address, and login method
- Care hub information, such as the name or nickname of the person receiving care
- Family workspace information, such as invited family members, roles, and permissions
- Tasks, appointments, notes, reminders, medication list entries, family updates, and care-related information you choose to add
- Documents you upload, such as insurance cards, discharge papers, medication lists, care instructions, legal documents, and other files
- Messages or support requests you send to us
- Billing information, if you subscribe to a paid plan
We may also collect basic technical information automatically, such as:
- Device type
- Browser type
- IP address
- Log data
- Pages viewed
- App interactions
- Approximate location based on IP address
- Error and performance data
We use this technical information to keep Caremony secure, improve the product, understand usage, and fix problems.
3. Sensitive care information
Caremony may contain health-related, family, legal, financial, or caregiving information that you or your family choose to upload or enter.
Caremony is designed as an organization and coordination tool. It is not a medical provider, hospital portal, insurance product, pharmacy, or emergency service.
You control what information you add to Caremony and who you invite to view or help manage it.
4. How we use your information
We use your information to:
- Create and manage your account
- Provide the Caremony app and care hub features
- Store and organize tasks, appointments, documents, medication list entries, family updates, and notes
- Invite family members or helpers when you choose to invite them
- Show reminders, updates, and care coordination information
- Process payments and manage subscriptions
- Provide customer support
- Improve, secure, and maintain Caremony
- Detect, prevent, and respond to fraud, abuse, security issues, and technical problems
- Comply with legal obligations
5. AI-assisted features
Caremony may use AI-assisted features to help summarize documents, extract suggested tasks, identify possible dates, clean up notes, or create family-friendly summaries.
AI suggestions are for organization only. They are not medical advice.
Caremony does not diagnose, treat, prescribe, recommend treatment, or make medical decisions.
Nothing generated by AI should be treated as final until you review it. AI suggestions require user review and approval before they become part of your care hub.
We do not use your uploaded care documents or private care hub content for advertising.
6. How we share information
We do not sell your personal information.
We do not sell care hub content, uploaded documents, medication information, appointment notes, or family care information.
We may share information in the following limited ways:
With people you invite
When you invite family members, helpers, or paid caregivers, they may be able to see information based on the role and permissions you give them.
You are responsible for choosing who to invite and what access they should have.
With service providers
We may use trusted service providers to help us operate Caremony, such as hosting providers, authentication providers, email providers, payment processors, analytics providers, error monitoring tools, document storage providers, and AI processing providers.
These providers are allowed to use information only to provide services to Caremony and are not allowed to use it for their own advertising.
For legal and safety reasons
We may disclose information if we believe it is necessary to:
- Comply with the law
- Respond to legal requests
- Protect the rights, safety, and security of Caremony, our users, or others
- Detect or prevent fraud, abuse, or security issues
- Enforce our Terms of Service
In a business transfer
If Caremony is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction. We will take reasonable steps to protect your information during any such process.
7. Permissions and family sharing
Caremony is designed for shared family coordination. You can invite people into a care hub and assign them roles.
Depending on their role, invited people may be able to view, add, edit, or comment on certain information.
Please only invite people you trust. You are responsible for managing access to your care hub.
8. How we protect your information
We use reasonable administrative, technical, and organizational safeguards designed to protect your information.
These may include:
- Encrypted connections
- Access controls
- Private document storage
- Role-based permissions
- Limited access to sensitive information
- Monitoring and error tracking
- Security-focused engineering practices
No system is perfectly secure. We cannot guarantee that information will never be accessed, disclosed, altered, or destroyed.
9. Data retention
We keep your information for as long as needed to provide Caremony, comply with legal obligations, resolve disputes, enforce agreements, and maintain security.
You may request deletion of your account or care hub data by contacting us at:
Some information may be retained for a limited time in backups, logs, billing records, or legal records where required or permitted by law.
10. Your choices
You may be able to:
- Update your account information
- Edit or delete information in your care hub
- Remove family members or change permissions
- Delete uploaded documents
- Cancel a subscription
- Request account deletion
- Request a copy of your information
To make a request, contact us at:
We may need to verify your identity before completing certain requests.
11. Analytics and product improvement
We may use analytics tools to understand how people use Caremony and improve the product.
We do not intentionally send sensitive document text, medication details, appointment notes, or private care hub content to analytics tools.
If you are in the European Economic Area, the United Kingdom, or Switzerland, we ask for your consent before enabling analytics, and analytics stays off until you accept. You can change your choice at any time in Settings.
12. Cookies and similar technologies
Caremony may use cookies or similar technologies to:
- Keep you signed in
- Remember preferences
- Improve security
- Understand product usage
- Improve performance
You can adjust cookie settings in your browser, but some parts of Caremony may not work correctly without certain cookies.
13. Payments
If you purchase a paid plan, payment information is processed by our payment provider. Caremony does not store full credit card numbers on our servers.
14. Children's privacy
Caremony is not intended for children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to Caremony, contact us at:
15. Emergency situations
Caremony is not an emergency service. Do not rely on Caremony to contact emergency services or provide urgent medical help.
In an emergency, call 911 or your local emergency number.
16. HIPAA and health information
Caremony is designed for families and caregivers to organize information they choose to provide.
Caremony is not a healthcare provider, health plan, healthcare clearinghouse, hospital portal, pharmacy, or insurance product.
Unless we separately agree in writing, Caremony does not act as a HIPAA business associate.
Even when HIPAA does not apply, we treat care-related information as sensitive and work to protect it.
17. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we will take reasonable steps to notify you, such as posting the updated policy in the app or sending an email.
The updated policy will be effective when posted unless stated otherwise.
18. Contact us
If you have questions about this Privacy Policy or your information, contact us at: